GDPR Compliance Statement

Last updated: July 29, 2026

Our Commitment to Data Protection

While isle-gate operates primarily in South Africa, we recognize that some of our website visitors and clients may be located in the European Union. We are committed to complying with the General Data Protection Regulation (GDPR) for all EU residents who interact with our services.

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided those interests do not override your rights and freedoms

Your GDPR Rights

If you are an EU resident, you have the following rights under GDPR:

• Right to access: You can request copies of your personal data
• Right to rectification: You can request that we correct inaccurate or incomplete information
• Right to erasure: You can request that we delete your personal data under certain conditions
• Right to restrict processing: You can request that we restrict processing of your personal data under certain conditions
• Right to object to processing: You can object to our processing of your personal data under certain conditions
• Right to data portability: You can request that we transfer your data to another organization or directly to you under certain conditions

Data Protection Officer

For GDPR-related inquiries, you may contact our data protection representative at info@isle-gate.com. We will respond to your request within 30 days.

International Data Transfers

Your personal data is primarily stored and processed in South Africa. If we transfer your data outside the EU, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Complaints

If you are an EU resident and believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child under 16, please contact us immediately.

Updates to This Statement

We may update this GDPR compliance statement from time to time. Changes will be posted on this page with an updated revision date.